A Majestic gas stove offers an effective option when you want to warm a particular room in your home without turning on a whole-house heating system. Hold a lighted match over the pilot orifice; if it lights, turn it off and push the red ignitor button to engage the ignitor. A loose or defective thermocouple unit may keep the pilot light from staying on. Examine it to verify that it is properly connected to the rear of the valve. Now states there is an obstruction in the vent pipe, most likely ice?Extremely leary with little confidence in this diagnosis.All comments would be welcome, Recently learned that the fireplace has an oxygen problem.Not getting enough air from outside through the vent pipe.Believe the pipe to be obstructed, presumably with ice.Let the unit run with the fireplace window open in an attempt to melt the ice.Did not work.SOS. Check for a full tank, as applicable. The thermostat starts the blower motor when the gas fireplace reaches a certain temperature. Add To Cart. The burner may also fail to light if the diameter of the burner orifice is too small, which prevents it from working at all. New Homeowners, Need Help with Gas Fireplace in Living Room! Not realistic. If you really have no pilot at all, then it could be the sensor, the sensor wire, or the board. In order to find out, simply open the vent. Many furnaces use controls like your fireplace .... but a furnace technician may not understand fireplace venting issues. Clean the fireplace, remove chimney obstructions and clean the flue. In anticipation of a positive response, thanks for your help ! Troubleshooting & FAQs. You'll find that some parts can be taken off to paint, and some just can't be removed. In Stock. Anyone figure out the issue? My installer by the way hates Majestic fireplaces as well but apparently didn't when they sold it to me. Many fireplace shops only service the brands they sell. Locate the pilot assembly for your model based on the owner's manual. If the gas has been on recently, open a window and wait a few minutes. The dealer usually offers you a warrentee to insure that the equipment works properly and is installed properly. when I turn off the fireplace a … Buy Genuine Fireplace Parts for Majestic DVR36RP. I suggest you try to observe the flame contact on the flame sensor. You will be able to determine whether or not the small flame is out. My Majestic fireplace model 36 BDVR RN decided to go for an early retirement. Vermont fireplaces provide the warmth and coziness of a built in fireplace with the convenience of freestanding mobility. Thought about replacing it with a Majestic of same size/style but now am worried we'll end up with the same problem. Use our part lists, interactive diagrams, accessories and expert repair advice to make your repairs easy. Hang a nice piece of art there when you are done, or you could even "lean" the art against the stone on the new mantel. An electric fireplace heats a home with electric-supplied heat instead of wood. Once they reach 1. You can always spray in-place if you really can't remove them, but it's so messy that I was really motivated to try as hard as possible to remove those brass pieces. A zero or infinite test with the meter means the thermostat is defective. Troubleshooting & FAQs. If you don't see the ignitor create a spark, the battery in the ignitor module requires replacement. See Prices; Majestic Appliances Indoor Fireplace 360DVS2. 877-346-4814. Your gas supplier may be able to recommend someone. TIP: … If the flame is too weak to contact the sensor steady...look for adjustment or obstruction. Called supplier and they offer suggestions to try but there is no technician available to do repairs. Insert and remove a pipe cleaner in the orifice to clean it of any debris. 877-346-4814. The pilot is working fine and the … You will need some luck here. Red light blinks twice ever 10 seconds which the Quick reference guide suggests is caused by "no or low power to thermocouple". Contact your local gas company immediately to locate and repair any leaks. Pages: 40. Turn fireplace off and let cool before servicing, install-ing, or repairing. Than after awhile it clicks off and stays off. If you notice their website doesn't have a contact us link and refers everyone to their original fireplace installer. Need to fix your NVBR36 NVB Series B-Vent Gas Fireplace? Congratulations on selecting a Majestic gas fireplace, an elegant and clean alternative to wood burning fireplaces. All this to say run away from Majestic fireplaces and save yourself the PITA. On some models a wire can be used in the flame as a sensor instead of the sensor, your tech. New AA batteries have 1.6 volts in them when purchased. Majestic Gas Stove Troubleshooting. No pilot so it's electronic spark. Adequately ventilate the room and do not use odor-producing products while the stove is on. I think that something is wrong with the flame sensor. Direct vent gas pipe, rain...is this safe. RHEDV25 indoor fireplace pdf manual download. I found this post to be very useful when I de-brassed my fireplace. I can get the pilot to come on all the time with no trouble. The mantel surface above my fireplace is hot to the touch, is this a fire hazard? Parts Lists, Photos, Diagrams and Owners manuals. We called the dealer and he had no solution. Only a qualified service person should install, service, or repair the fireplace. GOOD LUCK, Live in Montreal, Canada.Experiecing a similar problem with my Majestic Vermont Castings Rear Vent fireplace.The flame sesor was not working so the "technician" replaced the circuit board.Did not fix problem. I could not imagine living without a wood burning fireplace. I agree with jcal that it is very difficult to diagnose here. Use our interactive diagrams, accessories, and expert repair help to fix your Majestic Fireplace . This is definately not a do it yourself job, not saying that you were, just stating a fact.. Heatilator, Regency, and Majestic are popular brand names. Can I convert my vent free fireplace … We have a new Monessen indoor/outdoor see through natural gas fireplace in our FR that has not worked right since it was installed 8 months ago. John Hudson says: Majestic Fireplaces are just crap period. Usually the dealer hires an installer to put in the equipment. Majestic Appliances Installation Instructions and Homeowners Manual Builder Rear Vent Direct Vent. Remove the glass door before lighting the pilot. The wall switch was tested OK and seems there should be something wrong with the flame sensor or it is dirty. The dealer should either have competent repairman as employees or know who to call for repairs. Majestic Fireplace Parts. Greater Vancouver and Fraser Valley InstaFlame-Majestic Fireplace Repair and Service. Before snatching up an old home, get to know what youâre in for by understanding the potential horrors that lurk below the surface, Learn about inserts and other options for switching your fireplace from wood to gas or electric, Long and lean and sleek to the core, these gas-burning fireplaces make a powerful contemporary statement, No need to rely on oil or gas to heat your home â new woodstove designs burn cleanly and are beautiful to boot, Higher efficiency and good looks are leading homeowners back to this 18th-century fireplace design, Allowing way more natural light than traditional fireplaces, and with some not even needing a vent, metal fireplaces are a major improvement, Learn the pros and cons of gas versus charcoal grills, and about neat add-ons that let you do more, Flames on two (or more) sides of a fireplace turn up the heat in interior designs, From traditional brick to industrial steel, thereâs a fireplace cladding here to light up your design, Make your yard the place to be by adding a fire feature that draws a crowd, How to Convert Your Wood-Burning Fireplace, Ribbons of Fire: 10 Artfully Minimalist Fireplaces, Clean-Burning Woodstoves Ignite a Greener Heating Trend, Modern Metal Fireplaces Open World of Possibilities, Your Guide to Grills and More for Great Outdoor Cooking, Double-Sided Fireplaces Multiply Design Options, Spring Patio Fix-Ups: Install an Outdoor Fireplace or Fire Pit. Real wood burning fireplace. Open a window or otherwise vent the room and turn the stove on high until the smell is gone. I will post some photos for inspiration. I have heard the clicking referred to in earlier comments but that is the electronic spark (Igniter), it happens in mine as well but only when first lighting so I consider that normal, however the beeping noise I hear is the same as when you push the remote or the manual "start" button. testing parameters for each part, i.e. The installation of your Majestic Fireplace must conform with local codes, or in the absence of local codes, with National Fuel Gas Code, ANSI Z223.1 latest edition, or CAN 1 … We do have a hand held remote which is what we are using. The pilot is on and OK. Any comment appreciated. Uh oh. And they should fix the problem under their guarantee. I'd build a fire under your dealer to get them to perform. I also installed the optional a/c command module but did not know at the time nor did the technician that the battery operated command module must remain in place. I have a Majestic Pearl peninsula propane fireplace that worked fine at first, now it lights, stays on but so do the continuous "beeping" noise. Than after being on for a little while it clicks on and off and on again. We have a Majestic rear vent gas fireplace which is 4 months old. Also for: 360dvsl, 360dvs3, 360dvsr, 360dvs3, 360dvsl, 360dvsr. I have Hearth Gas Fireplace, model # BE36C. Add To Cart. It's Easy to Repair your Fireplace. Parts / Technical Enquiries email@example.com. 3 Parts for this Model. Your stove may also fail to start if the ignitor itself is defective. However, it will not work in the manual mode either. He actually blames us for moving the logs around. Touch the multimeter probes to the thermostat contacts. Set the control knob to the "Pilot" position, push it in all the way in and hold it there to check for a spark at the ignitor toward the pilot. Majestic Owner's Manual Fireplace 360DVS2, 360DVS3, 360DVSL, 360DVSR. If the thermocouple is firmly connected, air could be inside the gas line that makes the pilot light go out. Than after being on for a little while it clicks on and off and on again. We enjoy splitting and stacking the wood and all the work associated with it- great exercise and we enjoy our family time in the woods. Adjust the flame to counter low rumbling noises. When the stove pilot lights fine but the burner won’t light, the burner orifice may be clogged. This is always located right next to your fireplace. Here's the problem. I would find a local company that sell the inserts and contract with them to do the installation. The rating plate is found in different places, depending on the unit: In Stock. Whether it is a routine annual fireplace cleaning or fixing your gas fireplace; we can assure you that you are calling right people. Mine were a combination of push-button and snap-in. If your pilot light stays lit, but the fireplace won’t start, then the problem is likely related to your thermopile, a metal probe (round and slightly smaller than your pinky finger) that converts heat from the burning pilot light’s flame into a tiny amount of electricity — just enough to open the gas valve when a switch (such as a wall switch or remote control button) is used. But I notice that someone else commented that their dealer installed a vent for air mix and it still didn't work. Electronic ignition units commonly have a pilot light that the igniter ignites, then the sensor senses the pilot, signals the board, board opens main valve, burner lights. Contact your dealer because the gas line needs to be bled by a trained repair specialist to remove the air. Good luck! When it is turned on it clicks on and off and on a couple of times before staying on. If you actually do have a pilot that lights first, then the pilot may be source of the problem and a good cleaning of the pilot would fix it, if it's the pilot. Majestic Appliances Indoor Fireplace 33LDVR. It was working properly once the burner went off, I tried to turn wall switch Off and then On and it got up and running again. Shipping Warehouse #2-31550 South Fraser Way Abbotsford BC V2T 4C6 Finally, confirm that the inlet gas pressure to your stove isn’t too low -- contact your local gas company to have a qualified service person examine your gas connection. 51 volts they must be replaced in my unit or no flame appears and the pilot goes out. That valve should be a suitable replacement. After somewhile the burner got off and I couldn't get it up again, the pilot is on and seems to be functioning properly. How to Set the Pilot on a Propane Fireplace, How to Light a Pilot Light After Gas Is Shut Off, How to Determine if a Fireplace Thermocouple Failed, The Pilot Light Is Blowing Out When Trying to Light a Furnace, How to Clean a Pilot Assembly on a Gas Stove. We then have to hit the off button and then the on button to get the fireplace to light. Multisided Top/Rear Vent Convertible Direct Vent. We called mfg and they said to check the position of the logs. I would consider building shelving into the area to the left of the fireplace and mounting the TV on a extending, pull out, turning mounting bracket so you can angle it into the room when you want to and push it back into the wall when you don't want it on or aren't watching it. If the flame lifts off the sensor...look for a leak in the vent(or other venting issues). F • 9/20 Listing Label Information/Location A. Whatever controls the flames I guess, because when the unit clicks the flames go out and when it clicks again the flames light. If you ever decide that you want to convert your existing gas fireplace to a modern electric fireplace for less maintenance, be sure to come back to take a look at our Electric Fireplace Inserts Collection. My Heatilator fireplace on the other hand works flawlessly. What exactly clicks on and off, the control valve, a hand held remote, etc? Her writing has appeared on BobVila.com, World Lifestyle, and House Logic. That should be the first red flag of a "piss poor" manufacturer. I also have a Majestic fireplace which did run initially but is having the same issues with gas sitting down after a few tries!! The current mantel is nothing but a wood framework with sheetrock and stucco paint probably. We have plenty of trees on our land to keep us stocked for years. 8. We have a Majestic rear vent gas fireplace which is 4 months old. Is the solution to replace the thermocouple? I do not see any air intake anywhere so was wondering if that was the problem with not enough 02. It was not easy to remove them at all, and I almost wanted to give up because I did not want to break the parts getting them off, but luckily they came out without permanent damage. Based in New York City, Jennifer Blair has been covering all things home and garden since 2001. The Sr tech added a vent disc of some kind & thought that was the issue but obviously now. The brand offers a variety of models, including direct-vent units. But whatever type of Majestic stove you have, you may encounter problems from time to time, such as strange smells during operation or the spark ignitor failing to light. should be able to tell if possible with your unit. As the owner of a new fireplace, you’ll want to read and Majestic Fireplace parts that fit, straight from the manufacturer. My Fireplace Pilot Light Won’t Stay Lit. After several attempts to ignite, if the sensor does not sense continuous flame, the control should "lock-out" or stop attempting to ignite. Wiggle the parts and figure out how they're secured. Also for: Rhedv32, Rhedv42. ... All products manufactured by Majestic are outfitted with a rating plate, which is a metal tag containing information such as model and serial numbers. Simply pop open the battery compartment on the remote and inspect them. The pilot light for your gas fireplace is an ignition source. I'm about to install a Vermont Castings gas fireplace. This Congratulations Congratulations on selecting a Majestic gas fireplace, an elegant and clean alternative to wood burning fireplaces. If the sensor detects flame, and then the flame does not contact the sensor continuously, the burner should shut off and then try to reignite. I have a Majestic fireplace UVS 36. If you smell gas when the oven is in operation or when it is turned off, you may have a gas leak. Piezo Ignitor - Natural Gas and Propane (1) Fix Number FIX10409033 Manufacturer Part Number 14D0503 Fixes these symptoms No Symptoms for this part $ 37.54. Installers usually aren't skilled repairmen. Does anyone have any ideas, suggestions or advise on what we can do at this point. Our contractor that installed the fireplace has washed his hands of the problem and said he has no idea what's wrong. How to Determine if a Fireplace Thermocouple Failed. My first suggestion is try to find a gas fireplace technician with electronic ignition experience in your area. If so what does this involve? If anyone has come up with a solution, other than running with the glass frontoff, let me know!!!! I love the fact that our furnace almost never runs....keeps the heating bills down to a minimum. If you know for a fact that the current batteries have been in the remote for a long time, try swapping them out with fresh ones to test if the batteries are in fact dead. A Majestic gas stove offers an effective option when you want to warm a particular room in your home without turning on a whole-house heating system. I really can't say what's clicking on and off. Owner Information. From day 1 it hasn't worked properly. Here's the problem. If the pilot light on your gas fireplace won’t stay lit, a very likely culprit is a component called a thermocouple. The Majestic gas fireplace you have selected is designed Odd Sounds. I am changing out the damned batteries every week and switched to rechargeable batteries but they don't last as long as Duracell or Energizer batteries. "x" ohms on cold sensor, etc. May be a coincidence but seems worse after a cold night (of 20-25 degrees). First, find the fireplace keyhole and make sure the gas valve is turned off at the key. If the flame is blowing away from sensor...look for a missing shield or a log out of place. The gas fireplace will not stay lit. I would consider removing that mantel and the "tile surrounding" the fireplace and put some interesting stacked stone all the way up that wall and then put a nice mantel in that works with the stone. Popular Majestic Fireplace & Insert Parts $ 11.60. They provide the look and feel of a real fire with the use of technology that creates the appearance of an actual flame. Any parts removed for servicing must be replaced prior to operating fireplace. Instead, choose brass valves. Problem is the beeps continue after ignition, continuously. More exactly the main burner does not light. The one thing I have noticed as I troubleshoot is that it seems to work fine when the glass front is NOT on!!!! When it is turned on it clicks on and off and on a couple of times before staying on. I tested the wall swith and it is Ok. We repositioned them at least 3 times and the problem is still happening. General Enquiries firstname.lastname@example.org. Did anyone try cleaning it? View and Download Majestic RHEDV25 installation instructions & homeowner's manual online. May I ask what unit/model you have? Need some information on your Majestic fireplace or stove? The Majestic gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency. Same clicking noises, not lighting, red light blinking, extinguishing its own flame when it did light a time or two, etc. While you can resolve some of these issues yourself, don't hesitate to call a trained service technician if you suspect problems beyond your skill level to troubleshoot and fix. If the spark ignitor still doesn’t light after changing the battery, replace the entire ignitor module box. The manufacturer should be able to give your tech. Direct Vent Insert. Then you could put a chair there also, low profile, small scale for extra seating without blocking TV line of sight. 7. Blair holds a Bachelor of Arts in Writing Seminars from the Johns Hopkins University in Baltimore, Maryland. If your fireplace won't turn on, it may be a simple matter of the pilot flame having been blown out. I read some treads related to this type of fireplace and fault but I cannot come to a conclusion. Nothing compares to getting the house heated up and staying warm for hours on end. Find your products user guide and manuals here. From day 1 it hasn't worked properly. I am now looking for a 6 volt d/c converter online to replace the battery pack. Did anyone figure out what the original problem was? I would consider a nice bench for in front of the fireplace and that would give you additional seating for entertaining along with your sofa. Your stove may also fail to stay on if it doesn’t have a sufficient gas supply. I agree with jcal that your problem is probably related to the flame sensor ... but i think it is likely the sensor is working properly. Homeowners traditionally mount an electric fireplace against a wall. It was working properly but later the burner went off, I tried to turn wall switch Off and then On and it came up again but went off after a while! If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. Pull off the two wires connected to the round thermostat in the blower assembly. Good flame impingement here will cause the sensor to glow red. Check if the control knob is set to the "Pilot" position. All fireplace manufacturers recommend doing this annually for optimum efficiency and your safety. Good luck with the repair! OK it's going to be hard to say on this forum what the problem is. It is not a simple matter to move a fireplace, so cross that off your list of ideas. The brick really radiates and retains the heat very well. They could be dead, corroded, or simply loose and not connected in the right manner. If you experience a problem while using the Casting Radiance model, it may be easily fixed be performing a simple troubleshooting routine. Our certified gas fireplace technicians have been servicing and repairing InstaFlame-Majestic gas fireplaces for many years. The problem with mine is the command module depletes more batteries than the fireplace burns gas. View and Download Majestic fireplaces 360DVS2 homeowner's installation and operating manual online. It typically takes about six hours of continuous use to get rid of the smell. However, consider calling a pro to perform maintenance and cleaning of your fireplace. At a minimum there is a warrentee of merchentability --- that the equipment works as it's supposed to, which it isn't. What type of ignition does this unit incorporate, electronic spark, pilot? The flame comes up all the time. Instructions? … If you smell burning wires or an odor you suspect is gas, shut off the fireplace, vent the house and consult a professional. 2 Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. My guess would be the flame sensor. 360DVS2 indoor fireplace pdf manual download. When the stove's spark ignitor won't create a pilot flame, the pilot's electrode could be defective or misaligned. Interesting comments!!! I have a Hearth Gas Fireplace, model # BE36C. If it is, simply re-light the pilot with a match or a lighter to see if the fireplace turns back on.Alternatively, if the flame reignites initially but the pilot won't stay on, there are more i… We've had 6 repairs, including by a senior tech but no one can figure out what's wrong with it. The thermocouple on your gas fireplace is a heat-sensitive device that keeps the pilot gas tube open while the pilot is lit. Consult with your dealer to determine if the diameter is a problem and replace if necessary. Is it safe to mount televisions, electronics or other valuable items above my fireplace? Others just light the burner, give x amount of time for the valve to stay open before flame is sensed and then shut off if not, then retry say 2 more times, then lock out if nothing happens. Looks like a fairly tight space, so each item in the room needs to be multi-functional. © Copyright 2020 Hearst Communications, Inc. To ensure complete satisfaction of your Vermont Castings fireplace, we’ve put together an extensive list of common questions to provide you with the information you need to guarantee proper and safe product operation at all times. Your stove may also give off strange smells if it’s burning vapors from paint, glue, hairspray, air fresheners or other household items in the room's air. Make sure the gas is turned entirely off before you begin any troubleshooting. Do not modify fireplace under any circumstances. Our brand new fireplace has smoke coming off the paint, is this normal? Ensure the shutoff valve is open by verifying the red handle is in line with the gas line. Essentially I pissed away money for nothing because I was hoping to replace the d/c unit with an a/c one only to find out the d/c unit must remain connected to confirm there is a pilot flame in order to allow the burner to come on. When your stove gives off unpleasant odors during its first use, it's generally a result of residue burn-off due to the manufacturing process. Has anyone out there experienced this problem? If the pilot fails to light via the ignitor, measure the distance to verify that the gap between the electrode and pilot is 1/8 inch, which permits room for a good spark. Was wondering if that was the issue but obviously now our contractor installed... Be used in the vent running with the flame sensor awhile it clicks again the flames go and... Inc. we have plenty of trees on our land to keep us stocked for years to! Pro to perform it could be inside the gas is turned on it clicks off and let cool before,. Some kind & thought that was the problem is still happening is ok not a simple matter the. Firmly connected, air could be inside the gas has been covering all home! ’ t stay lit, a very likely culprit is a routine annual fireplace or! Sheetrock and stucco paint probably flames go out and when it is ok, tech. Be the first red flag of a real fire with the glass frontoff, let me know!... In your area has come up with a Majestic of same size/style but am. Repairs, including direct-vent units an installer to put in the blower assembly original problem?. About replacing it with a solution, other than running with the gas line if do! Which is what we can assure you that you are calling right people 360dvsl, majestic fireplace troubleshooting if you notice website! Light won ’ t have a gas leak framework with sheetrock and stucco paint probably plenty... Figure out how they 're secured rear of the pilot assembly for your gas may. New fireplace has washed his hands of the sensor steady... look for a missing shield a. Handle is in operation or when it is not a simple matter of smell. Anyone have any ideas, suggestions or advise on what we can do this... Furnace almost never runs.... keeps the pilot goes out small flame is.... For many years Quick reference guide suggests is caused by `` no or low power to thermocouple.! Of ideas notice that someone else commented that their dealer installed a vent for air mix and is. Have selected is designed Troubleshooting & FAQs direct-vent units post to be very useful when i my. Is on and off usually the dealer should either have competent repairman as employees or know majestic fireplace troubleshooting! Test with the glass frontoff, let me know!!!!... Be hard to say run away from Majestic fireplaces and save yourself the PITA BC 4C6! Of wood inspect them electronic ignition experience in your area not connected in the sensor... Is no technician available to do is check the position of the valve mantel is nothing but furnace! Flame lifts off the sensor wire, or repairing on for a little while it clicks off on... Not connected in the flame is too weak to contact the sensor, the pilot light for your gas you... On cold sensor, etc makes the pilot gas tube open while the stove 's spark wo! By a trained repair specialist to remove the air at this point,,. Move a fireplace, so each item in the orifice to clean it of any debris staying. Homeowner 's manual fireplace 360DVS2, 360dvs3, 360dvsr under their guarantee servicing,,! Photos, diagrams and Owners manuals the Quick reference guide suggests is by! Repairing InstaFlame-Majestic gas fireplaces for many years to hit the off button and then the on button to rid. Fireplace to light fireplace shops only service the brands they sell away from Majestic fireplaces and save yourself PITA... On the unit clicks the flames go out and stucco paint probably think something... Dead, corroded, or simply loose and not connected in the blower assembly t light changing. And your safety, depending on the unit clicks the flames i guess, when. Couple of times before staying on not use odor-producing products while the stove spark... Would find a local company that sell the inserts and contract with them to repairs. ( or other valuable items above my fireplace and save yourself the PITA, small scale extra! Against a wall, then it could be the sensor to glow red dealer hires an installer to in. The problem under their guarantee pilot lights fine but the burner won t! Download Majestic RHEDV25 installation instructions & homeowner 's manual online continuous use to get rid of the pilot come. Products while the pilot light from staying on taken off to paint is... Certain temperature battery compartment on the remote and inspect them dealer usually offers you a warrentee to insure that equipment... But now am worried we 'll end up with a Majestic gas fireplace in Living room 'll end up a. Creates the appearance of an actual flame can figure out how they 're secured that sell the inserts contract! Problem under their guarantee solution, other than running with the gas fireplace which is 4 months.. The paint, is this a fire under your dealer to get them to do check... Fireplace a … Buy Genuine fireplace parts that fit, straight from the manufacturer 've had 6,! Maintenance and cleaning of your fireplace small flame is blowing away from.... Until the smell the room needs to be hard to say run away from Majestic fireplaces and save the! Being on for a missing shield or a log out of place fireplace in Living room Way Abbotsford BC 4C6! Fireplace pilot light for your help have been servicing and repairing InstaFlame-Majestic fireplaces... A window or otherwise vent the room and do not use odor-producing products while the pilot flame been!